About us
The Kappa Assessment team has a long history dating back to the late 1980s in China and France, primarily working with European Mass Market retailers, including hardgoods, furniture, softlines, shoes, and luxury goods.
Kappa Assessment (KA) conducts high-value audits that are tailored to the realities of the field and industry, aiming to provide relevant, useful, and actionable information.
Our efforts are focused on a human-centric, individualized, practical, and efficient operational approach. We are fully committed to our promises, providing one-to-one personalized trainings, and closely following our projects with dedication.
Our management is present on the ground, maintaining direct and close contact with auditors. Our team consists of 18 members who are personally known to the management and have regular communication.
The linguistic link between the leadership team in France and China, with Chinese as the daily working language in writing and speaking, enables direct communication with personnel, resulting in excellent fluidity in planning, execution, reporting, and training operations.
Our operational approach ensures good execution speed according to the schedule, timely report submissions, responsible and precise report reviews, a customer-centric dedicated team, and low structural costs.
Our values
Kappa Assessment values sustainability and aims to help factories and importers improve working conditions and social responsibility in their shared operations.
This involves a commitment to environmental, social, and economic factors and promoting sustainable practices throughout the supply chain. Trust, as a team, is a corner stone and we believe in building strong relationships by promoting transparency, accountability, and integrity.
Kappa Assessment aims to establish trust with its clients and partners and strives for excellence in all aspects of its operations. This involves maintaining high standards of quality, professionalism, and customer service, and continuously improving its services to meet the evolving needs of its clients.
Impartiality: Kappa Assessment keeps impartial. It refuses conflicts of interest that may affect the outcome of its assessments.
Competence: Kappa Assessment has configured a strong team made of competent personnel with appropriate education, training, and experience.
Confidentiality: Kappa Assessment oaths to maintain confidentiality of information during its assessments and has appropriate procedures in place to protect confidential information.
Responsiveness to complaints: Kappa Assessment has procedures in place to address complaints from clients, stakeholders, or other interested parties related to its Kappa assessment services.
Management system: Kappa Assessment has a management system in place that meets the requirements of ISO 17021 and ensures the effective delivery of Kappa assessment services.
Responsiveness to complaints: Kappa Assessment has procedures in place to address complaints from clients, stakeholders, or other interested parties related to its Kappa assessment services.
Management system: Kappa Assessment has a management system in place that meets the requirements of ISO 17021 and ensures the effective delivery of Kappa assessment services.